Payoneer reviews

Making and receiving secure cross-border payments has never been easier. That’s why millions trust and rely on Payoneer to support their businesses globally. Check out our customer reviews to see for yourself.

Our customers say

Trusted by millions of customers worldwide

Chosen by leading marketplaces

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Payoneer customer reviews

Payoneer has always been there for me

Payoneer has always been there for me, and they sincerely went above and beyond with providing very good quality of service for me!!!.
Thank you very much Payoneer!!! 😊

You have a great customer service

You have a great customer service. Your customer service representative was very helpful, quick to understand everything and provided support immediately. I’m looking forward to use your services in future.

Responsive Customer support

The customer support are very responsive, and they are ready to help. this gives me a great experience with payoneer. I’ll recommend this platform to my friends.

Using Payoneer since 2018

Using Payoneer since 2018 – always works great) Not sure what else to say. Sure it is the company with good reputation, great service and user friendly support.

They are strong and reliable

The best payment and receiving money method for freelancers. The recent payments issues I was experiencing from clients is now perfectly resolved since I got connected with Payoneer.

Easily contactable secure company

Easily contactable company, very quick to respond and polite and friendly , they take security very serioussly and request proofs of ID that only you can provide. Secure and reliable. Highly recommended for payments!!

How does Payoneer work?

We are a secure, regulated, and trusted payment platform used by over five million businesses around the world to help them transact globally as easily as they do locally. From freelancers to cross-border ecommerce merchants, Payoneer supports thousands of private clients and marketplaces to help them make secure payments easily and efficiently, streamlining the process and reducing costs.

Once payments are received in a range of international currencies, Payoneer can be used to withdraw funds to local bank accounts or via ATMs or to spend online and in stores. Payoneer customers can also use their funds to pay suppliers and contractors, all from one secure and centralized account.

With support available in 22+ languages, our Customer Care team is always ready to provide assistance in your language.


Is Payoneer safe?

Funds in your Payoneer account are held safely and securely.

As a regulated entity we are obliged to follow the strictest security practices, but on top of that, we have made additional investments to ensure that security of your funds and data is always our top priority.

Payoneer has implemented the most robust controls available and, in partnership with financial leaders, protects customers earnings and provides them with the safest and most secure platform to hold their funds. As a regulated financial institution, customers’ funds that are managed by Payoneer are kept in segregated, safeguarded accounts according to legal requirements.

Customers funds are:

  • Held at low-risk financial institutions
  • Never impacted by corporate operational activities
  • Always liquid
  • Never loaned out

All payments processed through Payoneer are made through a fully compliant, secure and tightly audited payments platform that is recognized by financial regulators all around the world. Payoneer operates globally, is regulated in several jurisdictions, and its compliance record speaks for itself.

Want to read about Payoneer from their customers themselves? Payoneer has been reviewed by Transumo, Monito, and G2, among many others. You can also find nearly 25,000 customer reviews on TrustPilot, with an average rating of 4.4 out of 5.

Frequently asked questions

We are excited to announce we have partnered with Payoneer, to offer you a fast, low-cost and easy way to receive your payments.

As a regulated financial institution, customer funds that are managed by Payoneer are kept in segregated, safeguarded accounts by legal requirement.

Your funds are:

  • Held at low-risk financial institutions
  • Always liquid
  • Never loaned out
  • Never impacted by corporate operational activities

Our core obligation at Payoneer is to protect your funds and prevent money laundering. As a regulated entity, we provide multi-jurisdictional compliance assurances to your business. When partnering with us, you can be assured that all your payee disbursements are made through a fully compliant, secure and tightly audited payments platform that is recognized by financial regulators all around the world.

Learn more about how your money is protected with Payoneer

With such low fees and no hidden costs compared to traditional banking payment systems, Payoneer prides itself in keeping costs low and not surprising its customers with additional unforeseen costs. See here for a full list of all Payoneer’s fees

While transfers between Payoneer customers are free, making payments to a recipient’s bank account does incur a small 2% fee. However, depending on which currency receiving account you are using and where you are transferring money to, a small fixed fee may apply instead. See here for full details on such charges.

It generally takes 2-5 business days for the funds from your Payoneer balance to reach your bank account after you receive the confirmation email. Transfers within the US usually take 2-3 business days.

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