Prohibited transaction list
The Payoneer Services enable customers to receive and make payments in connection with their commercial activity subject to certain eligibility requirements, approvals, limits and availability, which may depend on your line of business, country of residency or incorporation, applicable anti-money laundering regulations, Payoneer risk management policies or procedures and other factors used by us to determine such eligibility, limits and availability from time to time at our sole discretion. Payoneer does not service transactions relating to the following Restricted Lines of Business*:
Adult Services
- Adult services including prostitution, escorts, pay-per view, sexual massages, and adult live chat features
- Adult pictures, videos, games that include pornographic or mature audience content
- Dating services
- Gentleman’s clubs, topless bars, and strip clubs
- Adult video stores
Animals and Wildlife
- Live animals
- Products made from the skin of snakes, crocodiles, seals or other animals
- Taxidermy
- National protected flora, fauna, biological organisms
Certain Legal Services
- Trusts and asset management services
- Superannuation funds
- Shell banks
- Syndicates
- Travel visas, business visa applications services
Financial Services
- Bidding fee auctions
- Brokerage investment services
- Insurance services including medical benefit packages
- Debt collection agencies including debt elimination, consolidation or reduction services
- Payment processing and other financial institutions
- Unlicensed escrow services
- Money transmitters, unlicensed MSBs, currency exchange services and other money services businesses
- Loans, including payday loans
- Banking Style Services – Bill Payment Services, Cash Storage, Cashback, Check Cashing, Currency Exchange, Monetary Instrument Sales, and Wire transfer/money orders.
- Binary Options
- Venture capital and investments
Firearms, explosives and dangerous materials/ Natural Resources
- Guns, gunpowder, ammunitions, weapons, fireworks and other explosives
- Energy industry such as Crude Oil, Natural Gas, Petroleum, Diesel, Nuclear
- Hazardous / radioactive materials
- Rare earth minerals
Gambling
- Games of chance including gambling, internet gambling, sweepstakes and contests
- Lotteries
- Online or offline contests, sweepstakes, or offering of prizes as an inducement to purchase goods or services
- Sports forecasting or odds making with a monetary or material prize
High Value Items/Goods
- Precious metals and loose stones
- High priced products where chain of custody cannot be verified
Illegal products and services
- Any services that would locally or internationally evade any applicable taxes or facilitate tax evasion
- Sale of Payoneer accounts and products or sale of accounts of another financial institution
- Products or services enabling unauthorized access via virus, malware, hacking, etc.
- Any other products or services that are in violation of law in the jurisdictions where your business is located or targeted to
- Illegal drugs, substances designed to mimic illegal drugs, and equipment designed for making or using drugs
- Any business or organization that a. engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property, or b. engages in, encourages, promotes or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
- Amazon ungating/ Amazon appeals
Marijuana
- Cannabis products
- CBD & drug paraphernalia
Non-Business Use
- Person to Person (peer to peer) payments or businesses allowing only person to person payments
- Religious and Political resources
- Non-Business financial settlements
- Personal use of account such as gifts, donations, loans or payments from friends and family
Non-fiat currency and stored value
- Virtual and cryptocurrencies, non-fungible tokens (NFTs), crypto mining and supporting services
Counterfeit and Copyright
- Counterfeiting or copyright infringement
- File sharing and streaming websites allowing sharing, viewing or download of copyrighted content
Other services/Military
- Governments, Defense, Arms, Military
- Credit protection or identity theft protection services
Pharmaceuticals, Medical Devices, and Telemedicine
- Prescription-only products including card-not-present pharmaceuticals
- Pharmacies or pharmacy referral services, pharmaceuticals and pseudo-pharmaceuticals
- Steroids
- Supplements, vitamins, nutritional products, ‘nutraceuticals’
- Diet Pills
Products and services that are unfair, predatory, or deceptive
- Academic dishonesty platforms, contract cheating
- Predatory mortgage consulting, lending, credit repair and counseling services
- ‘Get rich quick’ schemes
- Pyramid schemes
Products and services that infringe intellectual property rights/ Counterfeit/Copyright/Data/Cyber
- Any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary or privacy rights of any third party
- Stamp carving, fabrication of government seals, certificate issuing
- Voluntary sale of identity and personal information
- Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization
- Counterfeiting or copyright materials
- Personal and corporate privacy-infringement or espionage objects or services
- Unauthorized sale of brand name or designer products or services
- Document forgery
- Reselling event tickets
Tobacco & Alcohol
- Tobacco products including e-cigarettes and e-liquid
- Alcohol
Travel / Real Estate and Rentals
- Real estate sales, Investments, Trading, Trusts
- Other real estate services
* Payoneer may pre-approve the use of the Payoneer Services in connection with some of the above, following review and examination of circumstances thereof, and subject to its sole discretion. Acts, products or services which constitute a breach of applicable laws or regulations will not be supported under any circumstances.